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APP TERMS, PRIVACY POLICY & CONDITIONS

TERMS AND CONDITIONS

1. Agency’s Responsibilities: The Agency’s sole obligation under this Agreement is to find and place domestic workers according to our client’s preferences (the employer). We interview each candidate and provide our clients with their personal information and employment references. The Client chooses whom to hire and when.

2. Client’s Responsibilities: The Client (the employer) is responsible for checking the references provided and can run a background check if preferred. The Client determines whether the domestic worker is suitable for the job. The Agency has no authority over the terms and conditions of employment between the domestic worker and the Client.

 

3. Compensation to Agency: The Client (the employer) shall pay the agency a non-refundable finder’s fee to begin the process of searching, interviewing and placing. the workers have a finders fee as well  and send it to the Agency. 

4. Relationship Between the Parties:  Client acknowledges and agrees that there is no employment relationship between Client and Agency or Agency and Domestic Worker. Client further agrees that Agency is not liable for any compensation due to the Domestic Worker, and that such compensation is the sole responsibility of Client. Client further agrees that he/she will comply with all laws applicable to the relationship between Client and Domestic Worker and shall bare sole responsibility for any violation therein.

5 Hold Harmless and Indemnification: Client agrees to indemnify and hold  Agency, and each of its owners, shareholders, officers, directors, employees, and customers,  harmless from and against any claim, demand, liability, loss, action, cause of action, costs,  damages and/or expenses, including, but not limited to, reasonable attorney’s fees, resulting or  arising, directly or indirectly, from this Agreement or from any acts or omissions by Client in  connection with this Agreement. Client further agrees to indemnify, defend, and save harmless  Agency, its officers, directors, agents, employees and assigns against any and all claim, demand,  cause of action, loss, damage, expense or liability of any nature whatsoever (including  reasonable attorney's fees, costs or expert expenses) brought by the Domestic Worker or any  other person acting on his/her behalf for wages, compensation, premiums, tax payments,  contributions or employee benefits as well as harassment, discrimination, retaliation or any other  employment related-claims resulting or arising, directly or indirectly, from this Agreement.

6. Governing Law and Waiver of Jury Trial:  The Parties agree that any action arising under this Agreement or out of the relationship established by this Agreement shall be brought only and exclusively in courts of the State of Florida, under the laws of the State of Florida, and shall be determined by a judge sitting without a jury.

7. Prevailing Party: In the event that any dispute, suit, action or proceeding is commenced or instituted under or in relation to this Agreement, including, without limitation, to enforce any provision in this Agreement, the prevailing party in such dispute, suit, action or proceeding shall be entitled to recover from the other party all fees, costs and expenses of enforcing any right of such prevailing party under or with respect to this Agreement, including without limitation reasonable fees and expenses of attorneys and accountants. For purposes of this Agreement, the “prevailing party” shall be deemed to be that party who obtains substantially the result sought in any such dispute, suit, action or proceeding, whether by settlement, mediation, arbitration, judgment, appeal or otherwise.

 

8. Waiver of Breach: The waiver by the Agency of a breach or threatened breach of any provision of this Agreement by the Client shall not be construed as a waiver of any subsequent breach of the Client.

9. Entire Agreement: This Agreement contains the entire agreement and understanding between the Parties and shall not be amended unless in writing signed by both Parties.

10. Severalty: The provisions of this Agreement are separate and severable. Should any provision of this Agreement be declared or be determined by any court of competent jurisdiction to be illegal, invalid, or unenforceable, legality, validity, or enforceability of the remaining parts, terms, or provisions, shall not be affected, and the illegal, unenforceable, or invalid part, term, or provision shall be deemed not part of this Agreement

KBI PRIVACY POLICY

KBI Staffing
Effective Date: [24/07/2026]
Last Updated: [24/07/2026]
 

1. Who We Are

This Privacy Policy explains how KBI Staffing ("KBI Staffing," "we," "us," "our," or the "Company") collects, uses, stores, shares, and protects personal information from individuals who use our mobile application (the "App").

KBI Staffing provides domestic staffing and home services and facilitates connections between clients seeking these services and available service providers.

The App allows users to browse available service provider profiles and, once registered, select a service provider and submit a service request. KBI Staffing may facilitate communication and coordination between the client and service provider as part of the service process.

KBI Staffing primarily operates in South Florida, including areas such as Miami Beach, Surfside, Bal Harbour, Aventura, Hollywood, Boca Raton, Hallandale, Davie, Fort Lauderdale, Lauderhill, and North Miami Beach. Service availability may vary depending on the location and type of service requested.

The App may also be used by individuals located outside the United States who wish to request services available within our service areas.

Privacy Contact Information

Company: KBI Staffing
Email: yanikbistaffing@gmail.com
Phone: 754-301-1415
Website: https://www.kbistaffing.com/
Physical Address: 9509 Grand Estates Way, Boca Raton, FL 33496

This Privacy Policy should be read together with KBI Staffing's Terms and Conditions of Use, which govern the use of the App and the relationship between clients, service providers, and KBI Staffing.

 

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The KBI Staffing mobile application.

  • Accounts created within the App.

  • Service requests submitted through the App.

  • Profiles created by service providers.

  • Communications related to services requested through the App.

  • Technical information collected when users access or use the App.

This Policy does not apply to independent third-party websites, applications, or services that may be linked to or integrated with the App. Such third parties may have their own privacy policies and terms of use.

 

3. Using the App Without Creating an Account

Users may download and browse the App without creating an account.

While browsing without registering, users may view information that is publicly available within the App, including service provider profiles and professional information that the service providers have chosen to publish.

Creating an account is not required to browse the App.

However, to select a service provider and submit a service request, the user must create an account.

To submit a request, the client must provide the information necessary to process and coordinate the requested service.

 

4. Information We Collect

We collect information that we reasonably need to operate the App, manage accounts, display service provider profiles, receive service requests, and facilitate communication and coordination between clients and service providers.

The information collected may vary depending on how the App is used.
 

4.1 Information Provided by Service Providers

Individuals who wish to provide cleaning or other domestic services may create a professional profile within the App.

The information they may provide includes:

  • Full name.

  • Profile photo.

  • Professional experience.

  • Services offered.

  • Availability.

  • Geographic area or service area.

  • Phone number.

  • Email address.

  • Other professional information voluntarily provided as part of their profile.
     

Public Profile Information

Certain information provided by a service provider may be displayed within the App so that clients can learn about and evaluate available options.

This information may include:

  • Name.

  • Photo.

  • Professional experience.

  • Services offered.

  • Availability.

  • Service area.

  • Other professional information the service provider chooses to include in their public profile.
     

Private Contact Information

A service provider's phone number and email address are not part of their public profile.

This information may be accessible to KBI Staffing when necessary to manage a request, communicate with the service provider, or coordinate a service.

As part of the standard service provider registration process, the App does not collect Social Security numbers, banking information, identification documents, work authorization documents, tax information, criminal records, or background check results.
 

4.2 Information Provided by Clients

Users may browse the App without registering.

However, before selecting a service provider and submitting a service request, the client must create an account.

Depending on the features used, we may collect:

  • Full name.

  • Phone number.

  • Email address.

  • Address or location where the service is requested.

  • Area where the service is required.

  • Type of cleaning or domestic service requested.

  • Requested date or availability.

  • Service-related preferences.

  • Service-related instructions.

  • Other information voluntarily provided by the client through the App.

The client's phone number and email address are not publicly displayed and are not part of a public profile.

 

4.3 Information Related to Service Requests

 

When a client selects a service provider and submits a request, we may collect and store information related to that request, including:

  • Client identity.

  • Selected service provider.

  • Type of service requested.

  • Location where the service is requested.

  • Requested date or availability.

  • Contact information necessary to manage the request.

  • Additional information provided by the client regarding the service.

  • Communications related to the request.

This information allows KBI Staffing to review the request and facilitate communication and coordination between the client and the selected service provider.
 

4.4 Automatically Collected Information

When users access or use the App, certain technical information may be collected automatically, depending on the App's configuration and the third-party services integrated into it.

This information may include:

  • IP address.

  • Device type and model.

  • Operating system.

  • Device language.

  • Technical device identifiers, where applicable.

  • Date and time of access.

  • Information regarding use of the App.

  • Screens or sections of the App visited.

  • Technical logs.

  • Error and performance information.

  • Information necessary to maintain the security and functionality of the App.
     

4.5 Push Notifications

The App may use push notifications to provide information related to:

  • Service requests.

  • Request updates.

  • Account information.

  • Important App updates.

  • Operational communications.

  • Other information related to use of the App.

To send push notifications, we may process an identifier or token associated with the user's device.

Users may manage or disable notifications through their device settings when this option is available.
 

4.6 Photos and User-Provided Content

Service providers may provide photographs, professional descriptions, availability information, or other content to create and maintain their profiles.

Information that a service provider intentionally includes in their public profile may be visible to users browsing the App.

Each user is responsible for ensuring that the information and content they provide is accurate and that they have the right to provide or publish such content.
 

5. How We Use Personal Information

We use the information collected to operate the App and facilitate services provided through KBI Staffing.

These purposes include:

Operation of the App

  • Creating and managing accounts.

  • Allowing users to browse the App.

  • Displaying service provider profiles.

  • Allowing clients to select a service provider.

  • Receiving and managing service requests.

  • Facilitating communication and coordination between clients and service providers.

Communication

  • Communicating with clients and service providers.

  • Responding to questions and requests.

  • Providing updates regarding requested services.

  • Sending account-related notifications.

  • Facilitating communication between the parties when necessary to coordinate a service.

Security

  • Protecting the App and its users.

  • Detecting and preventing fraud, abuse, and unauthorized activities.

  • Investigating security incidents.

  • Protecting accounts, systems, and information.

Improving Our Services

  • Understanding how users interact with the App.

  • Identifying technical issues.

  • Improving App features.

  • Improving the user experience.

  • Analyzing App performance.

Legal Compliance

  • Complying with applicable laws.

  • Responding to valid legal requests.

  • Protecting our rights, property, and safety.

  • Resolving disputes.

  • Preventing illegal activities.
     

6. How the Service Request Process Works

The App allows users to browse available service provider profiles without creating an account.

The service request process generally works as follows:

  1. The client browses the App.

  2. The client reviews available profiles.

  3. The client creates an account.

  4. The client provides the information necessary to request the service.

  5. The client selects a service provider.

  6. The client submits a service request.

  7. KBI Staffing receives and reviews the request.

  8. KBI Staffing may communicate with the client and/or selected service provider.

  9. KBI Staffing facilitates coordination of the requested service.

Users' contact information is not publicly displayed as part of their profiles.

When necessary to provide or coordinate a requested service, KBI Staffing may use and, when applicable, share information reasonably necessary to facilitate communication between the parties.
 

7. Service Address and Location

Clients may provide an address or location where they wish to receive cleaning or domestic services.

This information may be used to:

  • Determine the service area.

  • Determine whether the requested service is available at the requested location.

  • Process and coordinate the request.

  • Provide the service provider with information reasonably necessary to perform the requested service.

The client's full address is not displayed as part of a public profile and is not available to individuals who are simply browsing the App.

A service provider's access to the client's full address will depend on the service coordination process and the information reasonably necessary to provide the requested service.

If the App uses device location services, such services will be used only for features enabled within the App, in accordance with the permissions granted by the user and applicable law.
 

8. How We Share Personal Information

KBI Staffing does not sell users' personal information.

We may share personal information in the following circumstances:
 

8.1 Between Clients and Service Providers

Certain professional information may be publicly displayed so that clients can view available profiles.

Private contact information is not publicly displayed.

KBI Staffing may access contact information and, when necessary to coordinate a requested service, may share information reasonably necessary to facilitate communication between the client and service provider.
 

8.2 Service Providers

We may use external companies and service providers that help us operate the App, including providers of:

  • Technology infrastructure.

  • Hosting.

  • Data storage.

  • Database services.

  • Analytics.

  • Push notifications.

  • Email or messaging services.

  • Security.

  • Technical support.

These providers may process personal information only to the extent reasonably necessary to provide their services to KBI Staffing and in accordance with applicable contractual and legal obligations.

The App may use Adalo as a technology platform to develop or operate certain components of the application.
 

8.3 Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable law.

  • Respond to valid legal process.

  • Respond to a court order or government request.

  • Protect the rights, property, or safety of KBI Staffing, our users, or others.

  • Investigate fraud, abuse, or illegal activities.
     

8.4 Business Transfers

If KBI Staffing participates in a merger, acquisition, financing, reorganization, asset sale, or other business transaction, personal information may be transferred as part of that transaction, in accordance with applicable law.
 

9. We Do Not Sell Personal Information

KBI Staffing does not sell users' personal information to third parties.

We do not sell the contact information of clients or service providers to other companies.

If our practices change in a manner that involves a sale or exchange of personal information regulated by applicable law, we will update this Privacy Policy and provide any notices and choices required by law.
 

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.

  • Manage user accounts.

  • Process and coordinate service requests.

  • Maintain business records.

  • Comply with legal obligations.

  • Resolve disputes.

  • Prevent fraud and abuse.

  • Protect our rights and systems.

  • Fulfill the purposes described in this Policy.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, unless applicable law requires or permits us to retain it.
 

11. Information Security

KBI Staffing implements reasonable technical, administrative, and organizational measures designed to protect personal information against:

  • Unauthorized access.

  • Unauthorized use.

  • Unauthorized disclosure.

  • Loss.

  • Alteration.

  • Destruction.

However, no method of electronic transmission or storage is completely secure.

Although we implement reasonable measures to protect personal information, we cannot guarantee that our systems will be completely secure.


12. Your Personal Information Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Requesting access to the personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain personal information.

  • Requesting a copy of certain personal information.

  • Requesting data portability where applicable.

  • Objecting to or requesting restrictions on certain processing activities.

  • Withdrawing consent when processing is based on consent.

  • Obtaining information about how we use or share information.

  • Filing a complaint with a data protection authority where applicable.

To exercise your rights, you may contact us using the information provided in the "Contact" section.

We may request information reasonably necessary to verify your identity before processing certain requests.

We will respond to requests within the time periods established by applicable law.


13. Privacy Rights of California Residents

If you are a California resident and applicable law grants you rights under the California Consumer Privacy Act (CCPA), as amended from time to time, you may have certain rights regarding your personal information, including:

  • The right to know certain personal information we collect.

  • The right to request deletion of certain personal information.

  • The right to request correction of inaccurate personal information.

  • The right not to receive discriminatory treatment for exercising certain privacy rights.

  • The right to opt out of certain sales or exchanges of personal information when applicable.

KBI Staffing does not currently sell users' personal information.

To submit a request regarding your privacy rights:

Email: yanikbistaffing@gmail.com
Phone: 754-301-1415

We will process requests in accordance with applicable law.


14. Privacy Rights Under Other U.S. State Laws

Privacy laws in different U.S. states may provide additional rights to residents of those states, depending on the applicable law and whether that law applies to KBI Staffing.

When an applicable state privacy law provides additional rights, we will process relevant requests in accordance with the requirements established by that law.

These rights may include, where applicable, rights relating to access, correction, deletion, portability, objection to certain processing activities, or certain choices regarding advertising or the sharing of information.


15. Users in the European Union, European Economic Area, United Kingdom, and Other Jurisdictions

If the privacy or data protection laws of another jurisdiction apply to the processing of your personal information, we will process that information in accordance with the requirements of those laws.

Where applicable, legal bases for processing may include:

  • Performance of a contract or steps requested before entering into a contract.

  • Compliance with legal obligations.

  • Our legitimate interests, where permitted.

  • Consent, when required.

  • Other legal bases recognized under applicable law.

When processing is based on consent, the user may withdraw that consent where permitted by applicable law.

Users may also have additional rights under applicable data protection laws, including rights of access, correction, deletion, restriction, objection, and portability.


16. International Transfers of Information

KBI Staffing and its service providers may operate or process information in different countries.

As a result, personal information may be stored or processed in the United States or other countries where KBI Staffing or its technology providers operate.

When applicable law requires specific measures or safeguards for international transfers of personal information, we will implement the applicable measures.


17. Third-Party Services

The App may use third-party services to provide certain features.

These services may include providers related to:

  • Application development and hosting.

  • Technology infrastructure.

  • Information storage.

  • Analytics.

  • Push notifications.

  • Email or messaging.

  • Security.

  • Maps or location services, where applicable.

  • Technical support.

Third-party providers may have their own privacy policies and terms of use.

We recommend that users review the privacy policies of third-party services when applicable.

KBI Staffing is not responsible for the independent privacy practices of third parties that operate independently from KBI Staffing.


18. Analytics and Similar Technologies

We may use analytics tools and similar technologies to understand how users interact with the App, identify technical issues, improve its features, and monitor performance.

Depending on the tools integrated into the App, these technologies may collect information such as:

  • Device type.

  • Operating system.

  • IP address.

  • Technical identifiers.

  • Information about App usage.

  • Events or actions performed within the App.

  • Error and performance information.

The specific information collected will depend on the analytics tools and technology services ultimately integrated into the App.


19. Communications and Marketing

We may use information provided by users to send communications related to:

  • Service requests.

  • Account administration.

  • Security.

  • Important App updates.

  • Service coordination.

  • Customer support.

Where permitted by applicable law, we may also send promotional or marketing communications.

Users may opt out of certain promotional communications by following the instructions included in those communications.

Operational communications necessary to provide a requested service, administer an account, or maintain platform security may continue even if a user has opted out of promotional communications.


20. Children's Privacy

The App is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that personal information has been collected from an individual under 18 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe that a minor has provided personal information through the App, you may contact us using the information provided in this Policy.

 

 

21. Account and Data Deletion

Users who have an account may request deletion of their account and associated personal information.

When this feature is available within the App, users may request deletion through:

Settings → Delete Account

Users may also request account deletion by emailing:

yanikbistaffing@gmail.com

When we receive a valid deletion request, we will delete or anonymize the applicable personal information, except when certain information must be retained to:

  • Comply with legal obligations.

  • Resolve disputes.

  • Prevent fraud or abuse.

  • Enforce agreements.

  • Protect our rights.

  • Comply with other purposes permitted or required by applicable law.

Deleting an account does not necessarily result in the immediate deletion of all information that KBI Staffing is legally required or permitted to retain.

 

22. Account Security

Users are responsible for maintaining the confidentiality of their login credentials and for notifying KBI Staffing if they believe their account has been used or accessed without authorization.

Users must not share their credentials with third parties or use another person's account without authorization.

 

23. Accuracy of Information

Users are responsible for providing accurate, current, and complete information when using the App.

Service providers are responsible for keeping their profile information updated, including, where applicable:

  • Availability.

  • Services offered.

  • Experience.

  • Service area.

  • Contact information.

Clients are responsible for providing accurate information related to their service requests, including the location and information necessary to coordinate the requested service.

 

24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • The App.

  • Our services.

  • The technology we use.

  • Applicable laws.

  • Our privacy practices.

When we make material changes, we will update the "Last Updated" date and, when required by applicable law, provide additional notice.

We recommend that users periodically review this Privacy Policy to stay informed about our current privacy practices.

 

25. Contact

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have questions about how KBI Staffing handles personal information, you may contact us:

KBI Staffing
Email: yanikbistaffing@gmail.com
Phone: 754-301-1415
Website: https://www.kbistaffing.com/
Physical Address: 9509 Grand Estates Way, Boca Raton, FL 33496
Privacy Contact: KBI Staffing

Effective Date: [24/07/2026]
Last Updated: [24/07/2026]

 

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